SYMPTOMS
A
user in a trusted external domain cannot log on to a Microsoft Windows Server
2003-based domain, even though the
Allow Cross-Forest User Policy and Roaming User Profiles Group Policy setting is enabled.
When this problem occurs, the Userenv.log file may contain an entry that is similar to the following:
USERENV(ec0.86c) 13:36:18:156 ProcessGPO: Deferring search for <LDAP://CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=nils,DC=com>
USERENV(ec0.86c) 13:36:18:484 GetMachineDomainDS: ldap_bind_s failed with 82
USERENV(ec0.86c) 13:36:18:500 GetGPOInfo: Leaving with 0
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, 32-bit versions Date Time Version Size File name
-----------------------------------------------------------------
09-Apr-2005 00:24 5.2.3790.306 757,248 Userenv.dll
Windows Server 2003 with Service Pack 1, 32-bit versions Date Time Version Size File name
-----------------------------------------------------------------
09-Apr-2005 00:13 5.2.3790.2418 789,504 Userenv.dll
Windows Server 2003, x64-based versions Date Time Version Size File name Platform
-----------------------------------------------------------------
11-Apr-2005 04:59 5.2.3790.2418 1,069,056 Userenv.dll x64
11-Apr-2005 04:59 5.2.3790.2418 789,504 Wuserenv.dll x86
Windows Server 2003, Itanium-based versions Date Time Version Size File name Platform
-----------------------------------------------------------------
11-Apr-2005 04:59 5.2.3790.306 1,546,752 Userenv.dll IA-64
11-Apr-2005 04:59 5.2.3790.306 757,248 Wuserenv.dll x86
Windows Server 2003 with Service Pack 1, Itanium-based versions Date Time Version Size File name Platform
-----------------------------------------------------------------
11-Apr-2005 04:59 5.2.3790.2418 1,563,648 Userenv.dll IA-64
11-Apr-2005 04:59 5.2.3790.2418 789,504 Wuserenv.dll x86
Note Windows Server 2003 Service Pack 1 is already included in the
Windows Server 2003 x64 edition.