An Outlook 2003 rule may not work in a Windows Server 2003 domain if the rule applies to senders who are in the global address list (896619)


The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Web Edition

SYMPTOMS

In Microsoft Office Outlook 2003, a rule may not work if the following conditions are true:
  • You create the rule on a client in a Microsoft Windows Server 2003 domain.
  • The rule applies to senders who are in the global address list.
For example, this problem may occur when you create a rule that moves a message to a folder if the sender is in the global address list. In this scenario, a message may not be moved to the folder as you expect.

RESOLUTION

To resolve this problem, apply the following hotfix to the domain controller.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows Server 2003, 32-bit versions
   Date         Time   Version             Size  File name
   -----------------------------------------------------------------
   10-May-2005  14:28  5.2.3790.328   1,532,928  Ntdsa.dll
   10-May-2005  14:28  5.2.3790.328      32,768  Ntdsatq.dll
   09-May-2005  23:40  5.2.3790.328      59,392  Ws03res.dll
   10-May-2005  14:45  5.2.3790.2441  1,515,520  Ntdsa.dll
Windows Server 2003, x64-based versions
   Date         Time   Version             Size  File name
   -----------------------------------------------------------------
   10-May-2005  02:33  5.2.3790.2441  2,948,096  Ntdsa.dll
   10-May-2005  02:33  5.2.3790.2441  1,515,520  Wntdsa.dll
Windows Server 2003, Enterprise Edition for Itanium-based Systems 
   Date         Time   Version             Size  File name  Platform
   -----------------------------------------------------------------
   10-May-2005  02:33  5.2.3790.328   4,058,112  Ntdsa.dll     IA-64
   10-May-2005  02:33  5.2.3790.328      82,432  Ntdsatq.dll   IA-64
   10-May-2005  02:33  5.2.3790.328      58,880  Ws03res.dll   IA-64
   10-May-2005  02:33  5.2.3790.328      59,392  Wws03res.dll    x86
   10-May-2005  02:33  5.2.3790.2441  4,239,872  Ntdsa.dll     IA-64
   10-May-2005  02:33  5.2.3790.2441  1,515,520  Wntdsa.dll      x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for Windows x64 editions

Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Modification Type:MinorLast Reviewed:7/24/2006
Keywords:kbQFE kbHotfixServer kbBug kbfix kbpubtypekc KB896619 kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.