SYMPTOMS
When you use the Volume Shadow Copy Service (VSS) to create more
than 10 transportable hardware snapshots in Microsoft Windows Server 2003, some of these
snapshots may not be imported within the allocated time. If the snapshots are not imported, the import operation fails. Additionally, you receive the following error message:
VSS_E_SOME_SNAPSHOTS_NOT_IMPORTED.
RESOLUTION
Service pack information
To resolve this problem, obtain the
latest service pack for Windows Server 2003. For more information, click the
following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Windows Server 2003, x86-based versions Date Time Version Size File name
--------------------------------------------------------------
28-Apr-2005 00:06 5.2.3790.318 274,432 Swprv.dll
26-Apr-2005 23:34 5.2.3790.318 141,312 Volsnap.sys
28-Apr-2005 00:06 5.2.3790.318 545,280 Vssapi.dll
26-Apr-2005 23:34 5.2.3790.318 666,624 Vssvc.exe
28-Apr-2005 00:06 5.2.3790.318 18,432 Vss_ps.dll
26-Apr-2005 23:33 5.2.3790.318 59,392 Ws03res.dll
Windows Server 2003, Itanium-based versions Date Time Version Size File name
--------------------------------------------------------------
27-Apr-2005 09:06 5.2.3790.318 706,048 Swprv.dll IA-64
26-Apr-2005 08:28 5.2.3790.318 418,816 Volsnap.sys
27-Apr-2005 09:06 5.2.3790.318 1,351,168 Vssapi.dll IA-64
26-Apr-2005 08:28 5.2.3790.318 1,801,216 Vssvc.exe IA-64
27-Apr-2005 09:06 5.2.3790.318 28,160 Vss_ps.dll IA-64
26-Apr-2005 08:21 5.2.3790.318 58,880 Ws03res.dll IA-64