Video may turn black during playback over a Media Center Extender device (896568)
The information in this article applies to:
- Microsoft Media Center Extender for Windows XP Media Center
- Microsoft Windows XP Media Center Edition 2005
SYMPTOMSWhen you play back an MPEG video by using a Microsoft Media
Center Extender device on a Microsoft Windows XP Media Center Edition
2005-based computer, the video may turn black.CAUSEThis issue occurs when the video uses MPEG-1 or MPEG-2
encoding and the timestamp that is embedded within the MPEG stream is
corrupted. Typically, this corruption occurs at the time that the video is
originally encoded. This corruption causes the timestamp to change values
significantly. When the Media Center Extender detects that the timestamp has
changed in value, the Media Center Extender must flush the video buffers and
then refill the video buffers. Because the Media Center Extender uses large
buffers to stream media content over a network, the video takes longer than
expected to restart.WORKAROUNDTo work around this issue, you can use the Microsoft Windows
Media Encoder 9 Series to re-encode the affected MPEG videos into the Windows
Media Video (WMV) format. Then the videos will play correctly through the Media
Center Extender device. To obtain Windows Media Encoder, visit the
following Microsoft Web site: To re-encode the MPEG video into WMV format, follow these
steps:
- Start Windows Media Encoder.
- On the Windows Media Encoder toolbar,
click New Session.
- Click Convert a file, and then click
OK.
- Click Browse, locate the MPEG video to use
as the source file, and then click Open.
- Click Browse, choose the location where
you want to save the converted file, type a name for the file, and then click
Save.
- Click Next.
- Click File download (computer playback),
and then click Next.
- Click Finish. Depending on the size of the
original file, conversion into a WMV file may take a long time.
- After the conversion finishes, click
Close.
- Save the session file, and then quit Windows Media
Encoder.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.
Modification Type: | Major | Last Reviewed: | 8/17/2006 |
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Keywords: | kbtshoot kbprb KB896568 kbAudEndUser kbAudOEM |
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