When you connect to the Windows Update Web site by using the 64-bit version of Internet Explorer, the 32-bit version of Internet Explorer opens in an x64-based version of Windows
(896462)
The information in this article applies to:
- Microsoft Windows Server 2003, Datacenter x64 Edition
- Microsoft Windows Server 2003, Enterprise x64 Edition
- Microsoft Windows Server 2003, Standard x64 Edition
- Microsoft Windows XP Professional x64 Edition
SYMPTOMSWhen you connect to the Microsoft Windows Update Web site by using the 64-bit version of Microsoft Internet Explorer, you receive the following message:Thank you for your interest in Windows Update
We need to open a 32-bit version of Internet Explorer
You can still install updates for your 64-bit version of Windows. However, you need to use a 32-bit version of the browser to view the website. If you click Open it now, the 32-bit version of Internet Explorer opens, and Windows Update continues. The following message appears in the 64-bit Internet Explorer window: Thank you for you interest in Windows Update
Please close this browser window
A 32-bit browser is now displaying the update website.CAUSEThis behavior occurs because Windows Update uses 32-bit ActiveX controls. Therefore, Windows Update requires a 32-bit browser to work correctly. If you access Windows Update by using the 64-bit version of Internet Explorer in x64-based versions of Windows, you receive the message in the "Symptoms" section. The 32-bit version of Internet Explorer is started and opens the Windows Update Web site.
Modification Type: | Minor | Last Reviewed: | 4/14/2005 |
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Keywords: | kbtshoot kbusage kbPerformance kbinterop KB896462 kbAudITPRO |
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