Some characters may appear as a question mark when you run a PowerPoint 2003 slide show in Presenter view (896130)


The information in this article applies to:

  • Microsoft Office PowerPoint 2003

SYMPTOMS

When you run a Microsoft Office PowerPoint 2003 slide show in Presenter view, some characters may appear as a question mark.

For example, a question mark may appear in the body of the Speaker Notes or in the title of Slide Sorter view.

Note To use Presenter view, you must run the slide show on a computer that supports multiple monitors. Additionally, you must have the Show Presenter View option turned on in PowerPoint 2003.

CAUSE

This issue may occur because Presenter view displays characters by using the Shift-JIS character set instead of the Unicode character set. When a character, such as some double-byte character set characters or the Euro character, in your presentation does not exist in the Shift-JIS character set, a question mark is displayed instead of the character.

MORE INFORMATION

To run PowerPoint 2003 on multiple monitors, you must have the monitors correctly connected and configured on your computer. Additionally, you must set PowerPoint 2003 to run on multiple monitors. To do this, click Set Up Show on the Slide Show menu, and then click to select the Show Presenter View check box.
Modification Type:MajorLast Reviewed:3/23/2005
Keywords:kbprb multi DISPLAY kbtshoot kbBug KB896130 kbAudEndUser
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