You cannot create a DVD by using the Create CD/DVD feature in Windows XP Media Center Edition 2005 (896039)

SYMPTOMS

You cannot use the Create CD/DVD feature in Microsoft Windows XP Media Center Edition 2005 to create a slide show on a DVD or to create a video DVD. The computer may stop responding, or you may receive an error message that is similar to the following error message:

Low Disk Space

CAUSE

This issue may occur if there is insufficient free space on your computer's hard disk drive to complete the operation. When you create a DVD, the process may require up to 6 gigabytes (GB) of free space on the hard disk drive for creating temporary files. If this space is not available, the operation may fail, and you may experience the behavior that is mentioned in the "Symptoms" section.

RESOLUTION

To resolve this issue, make sure that there is 6 GB of free space available on your hard disk drive before you use the Create CD/DVD feature to create a DVD.

To determine how much space is available on your hard disk drive, click Start, click My Computer, and then point to the appropriate hard disk drive. The total disk capacity and the amount of free space will appear as a tool tip.

To free space on your hard disk drive, use the Disk Cleanup tool. Disk Cleanup searches your hard disk drive and lists all the temporary files, the Internet cache files, and the unnecessary program files that you can safely delete. You can direct Disk Cleanup to delete some or all of those files. To open Disk Cleanup, click Start, point to All Programs, point to Accessories, point to System Tools, and then click Disk Cleanup.

MORE INFORMATION

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/