FIX: A static report export is unsuccessful, and event ID 8196 and event ID 44545 are logged in Commerce Server 2002 (896037)


The information in this article applies to:

  • Microsoft Commerce Server 2002

SYMPTOMS

You try to export a static report in Microsoft Commerce Server 2002 Business Desk (BizDesk). When you do this, the export is unsuccessful (fails), and the Status column of List Manager displays Failed. Additionally, the following events are logged in the application event log: Event Type: Error
Event Source: Commerce Server 2002
Event Category: None
Event ID: 8196
Description:
Commerce List Manager Error: 0x8C40001A: The report rendering object failed during Analysis report export to ListManager. See the Application event log message logged by that object describing the problem.Event Type: Error
Event Source: Commerce Server 2002
Event Category: None
Event ID: 44545
Description:
Report renderer: Report renderer failed.

RESOLUTION

To fix this problem, add the following code to the inc_select.vbs file. The inc_select.vbs file is located in the bizdesk\analysis\include\ folder. In the inc_select.vbs file, add the code to the ' Rebuild ExportParams string since not all data is passed ' string in the Sub OnExport section. This string is returned by the dlg_ExportReport.asp component in some operating systems.
' Rebuild ExportParams string since not all data is passed 
' back from dlg_ExportReport.asp on some platforms 
Dim ExportParamArray 
ExportParamArray = Split(ExportParams, "|") 
ExportParamArray(3) = iReportStatusID 
ExportParamArray(5) = m_bDmExport 
ExportParamArray(6) = m_bUpmExport
ExportParams = Join(ExportParamArray, "|")
Note You must add this code before you add the following code:
' Export report
exportform("listdata").value = Cstr(ExportParams)
set xmlDOMDoc = xmlPostFormViaXML(exportform)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Steps to reproduce the problem

  1. Start BizDesk.
  2. Click Analysis, click Reports, click Customer Sales, and then click Export.
  3. Click Yes to confirm that you want to export the static report.
  4. In the Report Parameters dialog box, click OK.
  5. In the Export Report as a List dialog box, type TestReport in the List name box, and then click OK.
  6. Click Campaigns, and then click List Manager.
  7. In List Manager, the Status column for the TestReport report displays Failed.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MajorLast Reviewed:10/12/2006
Keywords:kbCommServ2002preSP4fix kbQFE kbBug kbfix kbprb KB896037 kbAudDeveloper kbAudITPRO
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