FIX: You receive a "COMException" error message when you try to log on to a Commerce Server 2002 Starter Site if encryption is disabled on passwords (896023)

SYMPTOMS

In Microsoft Commerce Server 2002, when you try to log on to a Commerce Server 2002 Starter Site, you receive the following exception error message:

Server Error in '/CS2002StarterSite' Application.
Exception from HRESULT: 0xC1004041.

Exception from HRESULT: 0xC1004041.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Exception from HRESULT: 0xC1004041.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Microsoft Commerce Server 2002 Service Pack 3 is required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size     File name
   ----------------------------------------------------------------------------------
   22-Mar-2005  19:36  4.6.5824.0  102,400  Microsoft.solutions.accountmanagement.dll

MORE INFORMATION

We recommend that you enable password encryption on Commerce Server Web sites. However, if passwords must be unencrypted, you must make the following change to the Authentication section of the Web.config file to disable encryption after you install the hotfix:

<Authentication>

	<Provider ..>
		<!-- Use 'true' to disable encryption for passwords -->
		<!-- or 'false' to enable password encryption. By default, the value is 'false'. -->
        	<!-- Note: This must match the profile definition. -->

        	<Param Name="UseUnencryptedPasswords" Value="true"/>

	</Provider>

</Authentication>

For more information about the Commerce Server 2002 Starter Site, visit the following Microsoft Web site:

http://www.microsoft.com/commerceserver/downloads/solutionsites2002.asp

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates