Event ID: 1011 and Event ID: 1009 occur when you use an ISA Server cluster in front of an Application Center 2000 cluster (895983)
The information in this article applies to:
- Microsoft Application Center 2000
Important This article contains information about editing the metabase. Before you edit the metabase, verify that you have a backup copy that you can restore if a problem occurs. For information about how to do this, see the "Configuration Backup/Restore" Help topic in Microsoft Management Console (MMC).
SYMPTOMSWhen you use a Microsoft Internet Security and Acceleration (ISA) Server cluster in front of a Microsoft Application Center 2000 cluster, the W3wp.exe process may stop responding. When this problem occurs, the following two events are logged in the System log on the computer that is running Microsoft Application Center 2000:
Event 1 Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1011
Date: 28/04/2004
Time: 13:36:35
User: N/A
Computer: ComputerName
Description:
A process serving application pool ApplicationPool suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '3808'.
The data field contains the error number.
For more information, see Help and Support Center at http://support.microsoft.com.
Event 2 Event Type: Warning
Event Source: W3SVC
Event Category: None
Event ID: 1009
Date: 28/04/2004
Time: 12:10:56
User: N/A
Computer: ComputerName
Description:
A process serving application pool ApplicationPool terminated unexpectedly.
The process id was '2084'. The process exit code was '0xff'.
For more information, see Help and Support Center at http://support.microsoft.com.CAUSEThis problem occurs when the Application Center Request Forwarder Filter (fFiltExt.dll) incorrectly processes incoming HTTP 1.0 requests. The filter may incorrectly process these requests when the servers that are running Application Center 2000 communicate through a server that is running ISA Server.
In this case, the filter processes all forwarded requests as HTTP 1.1 protocol requests that have keep-alive connections enabled.
For example, when the filter processes incoming HTTP 1.0 protocol requests, it treats the HTTP 1.0 protocol requests as HTTP 1.1 protocol requests. It uses "keep alive" connections to try to maintain a connection to another server that is running Application Center on the other side of the server that is running ISA Server.
Therefore, the HTTP 1.1 protocol keep-alive connection request times out.RESOLUTIONWarning If you edit the metabase incorrectly, you can cause serious problems that may require you to reinstall any product that uses the metabase. Microsoft cannot guarantee that problems that result if you incorrectly edit the metabase can be solved. Edit the metabase at your own risk. Note Always back up the metabase before you edit it.
To resolve this problem, you must apply the hotfix that is mentioned in the following Microsoft Knowledge Base article:
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
815931
FrontPage publishing on Application Center through ISA is not successful
After you apply the hotfix, you must create the following key in the Microsoft Internet Information Services (IIIS) metabase. To do this, use the Mdutil.exe command-line tool. The Mdutil.exe command-line tool is located in the Support folder on the Application Center 2000 installation CD. To create the metabase key, follow these steps: - Click Start, click Run, type cmd, and then click OK.
- At the command prompt, type the following command, and then press ENTER:
mdutil.exe set AppCenter/Cluster -prop 57624 -dtype DWORD -utype 200 -value 0
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Application Center 2000 Service Pack 2.
| Modification Type: | Major | Last Reviewed: | 9/22/2006 |
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| Keywords: | kbtshoot kbprb KB895983 kbAudITPRO |
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