MORE INFORMATION
Service pack information
This problem was first corrected in Office 2003 Service Pack 2.
To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
870924 How to obtain the latest service pack for Office 2003
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
The following list contains prerequisites for the hotfix package:
- The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.
For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:
842532
Description of Office 2003 Service Pack 1
- The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.
However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.
back to the topRestart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.
back to the topRegistry information
You must create or modify a registry key to use the hotfix that this package contains.
For more information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:
896591
You cannot specify a separate folder to store the .ost file when you use the ForcePSTPath value in Outlook 2003
Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Download information
Date Time Version Size File name
-------------------------------------------------------------------------
11-Mar-2005 21:31 5.0.2919.6304 4,253,728 Office2003-kb895395-enu.exe
Microsoft Windows Installer .msp file information
Date Time Size File name
-----------------------------------------------------------------------
11-Mar-2005 19:51 3,928,064 Olkintlff.msp (full-file/administrative)
11-Mar-2005 05:06 502,784 Olkintlop.msp (optimized)
After the hotfix is installed, the English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
Date Time Version Size File name
--------------------------------------------------------
22-Apr-2004 16:29 6.5.6980.84 733,888 Cdo.dll
24-Jun-2004 03:08 11.0.6361.0 116,424 Contab32.dll
26-Aug-2004 22:47 11.0.6402.0 31,944 Dumpster.dll
26-Aug-2004 22:48 11.0.6402.0 106,696 Emablt32.dll
22-Jan-2005 01:04 11.0.6419.0 215,240 Emsabp32.dll
03-Mar-2005 20:21 11.0.6425.0 704,712 Emsmdb32.dll
12-Feb-2005 07:41 11.0.6422.0 131,784 Emsui32.dll
18-May-2004 22:54 11.0.6355.0 778,944 Mapir.dll
18-May-2004 22:53 11.0.6355.0 30,408 Mlshext.dll
10-Mar-2005 13:16 11.0.6426.0 1,359,560 Msmapi32.dll
10-Mar-2005 13:16 11.0.6426.0 717,512 Mspst32.dll
03-Mar-2005 20:21 11.0.6425.0 653,504 Outex.dll
11-Nov-2004 02:35 11.0.6411.0 3,057,864 Outllibr.dll
11-Mar-2004 20:02 11.0.6254.0 279,240 Pstprx32.dll
24-Feb-2005 19:32 11.0.6424.0 232,648 Scnpst32.dll
24-Feb-2005 19:32 11.0.6424.0 241,352 Scnpst64.dll
Additional notes:
- For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For more information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
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