Attendees may see a black screen when you share a program as a presenter in Live Meeting 2005 (894658)


The information in this article applies to:

  • Microsoft Office Live Meeting

SYMPTOMS

When you share a program as a presenter in a Microsoft Office Live Meeting 2005 session, attendees of the meeting may see a black screen.

WORKAROUND

To work around this issue, do each of the following as appropriate to your situation, and then restart your computer:
  • Turn off any popup blockers before you enter your meeting.
  • Disable any remote-control software or PC Synchronization tools. For example, disable remote-control programs that allow youto control a remote PC from your desktop.
  • Disable or quit any utilities for synchronizing your PC with your handheld device or portable computer.
  • Reduce the hardware acceleration on your computer.

    For more information about how to reduce the hardware acceleration on your computer, visit the following Web site:

    http://placeware.custhelp.com/cgi-bin/placeware.cfg/php/enduser/std_adp.php?p_faqid=667

MORE INFORMATION

The way that you have your open program windows arranged on your screen may cause a similar issue. For example, if the following conditions are true when you share a specific program as a presenter in Live Meeting 2005, your meeting attendees may see a black screen:
  • You have the shared program window minimized.
  • You have another window in front of that shared program window.
Modification Type:MinorLast Reviewed:3/8/2005
Keywords:kbdisplay kbtshoot kbprb KB894658 kbAudEndUser
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