FIX: Event ID 54 "Event provider was unable to send event" is logged when Application Center 2000 does not successfully send some COM+ replication driver WMI events (894619)

SYMPTOMS

Microsoft Application Center 2000 does not successfully send some Microsoft COM+ replication driver Microsoft Windows Management Instrumentation (WMI) events to the Windows Application log and to the Application Center 2000 event log database. The Application Center 2000 event log database is used by the Application Center 2000 Event and Performance Logging feature.

When this problem occurs, the following Error event is logged in the Application log:Event Type: Error
Event Source: Application Center
Event Category: General
Event ID: 54
Description:
Event provider was unable to send event.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Application Center 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Application Center 2000 Service Pack 2 (SP2) installed on the computer.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must restart the Application Center Synchronization service.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version     Size    File name
   ---------------------------------------------------
   23-May-2005  12:30  1.0.781.16  70,144  Rdrvcom.dll

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.