You receive the Change Password dialog box when you try to use a smart card to log on to a Windows Server 2003 domain in Windows XP Professional (894069)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Windows XP Service Pack 1 (SP1) or Windows XP Service Pack 2 (SP2) installed to apply this hotfix.

For more information about obtaining Windows XP SP1 or Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:

Restart information

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create or modify any registry keys to enable the hotfix that this package contains.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.Windows XP Service Pack 1 (SP1)

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   23-Mar-2005  17:43  5.1.2600.1651  971,776  Msgina.dll       
   23-Mar-2005  01:09  5.1.2600.1651  594,432  Xpsp2res.dll 

Windows XP Service Pack 2 (SP2)

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   23-Mar-2005  17:44  5.1.2600.2638  996,864  Msgina.dll       
   23-Mar-2005  01:11  5.1.2600.2638    6,656  Xpsp3res.dll