INTRODUCTION
This article describes the Microsoft Windows SharePoint Services issue that is fixed in the Microsoft Windows SharePoint Services post-Service Pack 1 hotfix package that is dated January 27, 2005.
back to the topIssue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
- You receive a "The user does not exist." error message when you try to delete a user from the Web site collection
You cannot remove a user from a Web site collection in Windows SharePoint Services. When you click to select the check box that appears next to the name of the user on the Manage Site Collection Users page, click Remove Selected Users, and then click OK.When you are prompted to confirm the removal, you receive the following error message:The user does not exist.
This problem occurs if the logon name of the user in Active Directory directory service contains one or more single straight quotation mark characters ('). For example, this problem occurs if the logon name of the user is DomainName\ClaireO'Donnell.
back to the topMORE INFORMATION
Service pack information
This problem was first corrected in Windows SharePoint Services Service Pack 2.
To resolve this problem, obtain the latest service pack for Windows SharePoint Services. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906795 How to obtain the latest service pack for Windows SharePoint Services
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows SharePoint Services service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
back to the topPrerequisites
The optimized and full-file versions of this hotfix are post-Windows SharePoint Services Service Pack 1 hotfixes. To install the hotfix, you must have Windows SharePoint Services Service Pack 1 (SP1) installed.
For more information about Windows SharePoint Services Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
841876
Description of Windows SharePoint Services Service Pack 1
Restart information
You do not have to restart your computer after you apply this hotfix.
back to the topHotfix replacement information
This hotfix is not replaced by any later hotfix.
back to the topRegistry information
You do not have to create or modify any registry keys to enable any hotfixes that this package contains.
back to the topHotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
Microsoft Windows Installer .msp file information.
Date Time Size File name
---------------------------------------------------------------------
27-Jan-2005 17:48 13,824 Stsintlff.msp (full-file/administrative)
27-Jan-2005 17:47 10,752 Stsintlop.msp (optimized)
After the hotfix is installed, the English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:
Date Time Size File name
----------------------------------------
19-Jan-2005 07:06 9,855 Siteusrs.aspx
Additional notes:
- For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
- For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
back to the topREFERENCES
For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
824684
Description of the standard terminology that is used to describe Microsoft software updates