When you use Ldp.exe to search for Active Directory objects, you cannot expand some Active Directory containers in the Active Directory Users and Computers MMC snap-in in Windows 2000 (892476)

SYMPTOMS

Assume that you use the Ldp.exe tool to query Active Directory for Active Directory object information or for Microsoft Exchange object information in Microsoft Windows 2000. For example, assume that you enter the following information in the Search dialog box in Ldp.exe:

CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Container,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=company,DC=com

If you select One level under Scope, enter (objectClass=container) or (Objectclass=user) next to Filter in the Search dialog box, and then run the query, the Active Directory schema cache may be corrupted.

Additionally, when you open the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in, you cannot expand some Active Directory containers such as the Users container and the Computers container.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version             Size  File name
   --------------------------------------------------------------
   24-Mar-2004  02:17  5.0.2195.6876    388,368  Advapi32.dll     
   24-Mar-2004  02:17  5.0.2195.6866     69,904  Browser.dll      
   24-Mar-2004  02:17  5.0.2195.6824    134,928  Dnsapi.dll       
   24-Mar-2004  02:17  5.0.2195.6876     92,432  Dnsrslvr.dll     
   24-Mar-2004  02:17  5.0.2195.6883     47,888  Eventlog.dll     
   24-Mar-2004  02:17  5.0.2195.6890    143,632  Kdcsvc.dll       
   11-Mar-2004  02:37  5.0.2195.6903    210,192  Kerberos.dll     
   21-Sep-2003  00:32  5.0.2195.6824     71,888  Ksecdd.sys
   15-Oct-2004  18:16  5.0.2195.6987    513,296  Lsasrv.dll       
   25-Feb-2004  23:59  5.0.2195.6902     33,552  Lsass.exe        
   11-Mar-2004  02:37  5.0.2195.6897    123,152  Msv1_0.dll       
   10-Jun-2004  16:58  5.0.2195.6949    309,008  Netapi32.dll     
   24-Mar-2004  02:17  5.0.2195.6891    371,472  Netlogon.dll     
   18-Jan-2005  05:42  5.0.2195.7021    937,744  Ntdsa.dll        
   24-Mar-2004  02:17  5.0.2195.6897    388,368  Samsrv.dll       
   24-Mar-2004  02:17  5.0.2195.6893    111,376  Scecli.dll       
   24-Mar-2004  02:17  5.0.2195.6903    253,200  Scesrv.dll       
   06-Jan-2005  04:29  5.0.2195.7017  6,278,656  Sp3res.dll       
   24-Mar-2004  02:17  5.0.2195.6824     50,960  W32time.dll      
   21-Sep-2003  00:32  5.0.2195.6824     57,104  W32tm.exe

MORE INFORMATION

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates