Description of a hotfix that enables Exchange Server 2003 to log an event when a user deletes a public folder (891968)

MORE INFORMATION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires that you install Microsoft Exchange Server 2003 Service Pack 1 (SP1).

Restart requirement

You do not have to restart your computer after you apply this hotfix. However, Exchange System Attendant and all its dependent services are restarted.

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size       File name
   --------------------------------------------------------------
   17-Feb-2005  01:16  6.5.7232.83  3,257,856  Mdbmsg.dll
   17-Feb-2005  01:46  6.5.7232.83  5,166,080  Store.exe

Logging level information

After you apply this hotfix, you must set the logging level for public folders to Medium or to Maximum. When you do this, the following event is logged in the Application log when a user deletes a public folder:

Event Type: Information
Event Source: MSExchangeIS Public Store
Event Category: General Event ID: 9682
Description: Folder /Name_of_Public_Folder with folder ID ID_Number was deleted by /o=Exchange_Organization_Name/ou=Exchange_Site_Name/cn=Recipients_Container/cn=User, user account Domain\NTAccount_Name.

To set the logging level for public folders, follow these steps:

1. Start Exchange System Manager.
2. Expand Servers.
3. Right-click Your_Server_Name, and then click Properties.
   
   In this example, Your_Server_Name is the name of the server that is hosting your public folders.
4. Click the Diagnostics Logging tab.
5. In the Services pane, expand MsExchangeIS, and then click Public Folders.
6. In the Categories pane, click General.
7. Under Logging Level, click Medium or click Maximum, and then click OK.
8. Quit Exchange System Manager.