You may receive a "An error occurred while creating the CD image" message when you try to capture a CD image of an operating system in Systems Management Server 2003 (891346)


The information in this article applies to:

  • Microsoft Systems Management Server 2003

SYMPTOMS

When you try to capture a CD image of an operating system that includes an additional storage driver in Systems Management Server (SMS) 2003, you may receive the following error message:

CD Creation Failed
An error occurred while creating the CD image.

CAUSE

This issue occurs if you specify the UNC path of an empty folder as the location of the additional storage driver.

WORKAROUND

To work around this problem, specify a folder that includes some files as the location for the additional storage driver.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Steps to reproduce the problem

  1. Open the SMS Administrator Console.
  2. Expand the Site Database (Site_code-Site_name).
  3. Right-click Image Packages, point to All Tasks, and then click Create Operating System Image Capture CD.
  4. Click Next on the Welcome page of the Operating System Image Capture CD Wizard.
  5. Click to select the Include additional storage drivers from this location check box on the Windows PE settings page, type the UNC path of an empty folder in the input box, and then click Next.
  6. On the Create CD Image page, enter the full path of the CD image .iso file in the File name input box, and then click Next. The path must include the name of the .iso file.

    You receive the error message that is mentioned in the "Symptoms" section.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb KB891346 kbAudITPRO
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