Description of the Outlook 2003 post-Service Pack 1 hotfix package: December 4, 2004 (890342)


The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager

SUMMARY

Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following items about the hotfix package:

  • Issues that are fixed in the hotfix package.
  • Prerequisites for installing the hotfix package.
  • Information about whether you must restart your computer after you install the hotfix package.
  • Information about whether the hotfix package is replaced by any other hotfix package.
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package.
  • Files that the hotfix package contains.

Article contents

INTRODUCTION

This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated December 4, 2004.

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Issues that the hotfix package fixes

This hotfix package also fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
  • When you open, change, and then save an e-mail message that you received in Outlook 2003, Outlook 2003 may stop responding (hang), and you may receive the following error message:

    Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.


    This issue occurs if the following conditions are true:
    • This is the first time that you opened the e-mail message.
    • Microsoft Outlook 2002 has a Microsoft Exchange Client Extension installed.
    • The Exchange Client Extension sets the read flag when the OnRead event occurs.
    • The Exchange Client Extension sets the message class for the e-mail message to Secure/Multipurpose Internet Mail Extension (S/MIME) Signed-Only (opaque) or to IPM.Note.SMIME.
    • The e-mail messages that are modified by the Exchange Client Extension have the signed flag set.
    • The preview pane is turned on for your Exchange mailbox.
  • When you try to drag a folder from a resource mailbox to your mailbox or to your personal folder (.pst) file in Outlook 2003, you may receive the following error message:

    This information has been marked as private by its author and cannot be changed.

    The folder is not copied to your mailbox or to your personal folder.
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MORE INFORMATION

Service pack information

This problem is corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

    For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

    842532 Description of Office 2003 Service Pack 1

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

    However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

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Restart information

You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or modify any registry keys to activate any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information
   Date         Time   Version         Size       File name
   --------------------------------------------------------------
   06-Dec-2004  17:26  5.0.2919.6304   5,290,528  Office2003-kb890342-glb.exe

Microsoft Windows Installer .msp file information
   Date         Time   Size       File name
   --------------------------------------------------------
   04-Dec-2004  03:38  8,734,208  Outlookff.msp (full-file/administrative)
   03-Dec-2004  23:31  3,483,136  Outlookop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later) that are listed in the following table. 
   Date         Time   Version         Size       File name
   --------------------------------------------------------------
   11-Sep-2004  02:17  11.0.6404.0        77,000  Dlgsetp.dll      
   27-Aug-2004  00:48  11.0.6402.0       132,296  Envelope.dll     
   17-Nov-2004  23:15  11.0.6412.0       346,312  Exsec32.dll
   27-Aug-2004  00:48  11.0.6402.0       122,056  Impmail.dll      
   27-Aug-2004  01:00  11.0.6402.0       158,912  Oladd.fae
   27-Aug-2004  00:57  11.0.6402.0       152,256  Olappt.fae
   27-Aug-2004  00:57  11.0.6402.0       117,952  Oljrnl.fae
   27-Aug-2004  00:57  11.0.6402.0       113,344  Olmail.fae
   27-Aug-2004  00:57  11.0.6402.0       104,640  Olnote.fae
   27-Aug-2004  01:00  11.0.6402.0       146,624  Oltask.fae
   02-Dec-2004  23:21  11.0.6414.0     7,576,264  Outllib.dll      
   28-Apr-2004  06:10  11.0.6353.0       196,296  Outlook.exe      
   11-Sep-2004  02:17  11.0.6404.0       140,480  Outlph.dll       
   27-Aug-2004  00:47  11.0.6402.0        44,744  Outlvbs.dll
   11-Mar-2004  22:01  11.0.6254.0        74,936  Rm.dll           
   11-Oct-2004  19:29  11.0.6408.0       100,552  Transmgr.dll

Additional notes:
  • For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:

    http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons


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Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbOffice2003SP2fix kbfix kbHotfixRollup kbOffice2003preSP2fix KB890342 kbAudITPRO
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