The Svchost.exe process may leak memory after you install Windows 2000 Service Pack 4 on a computer that is running Terminal Services (890188)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version              Size  File name
   -----------------------------------------------------------
   19-Jun-2003  20:05  5.0.2195.6683      55,568  Clusapi.dll
   19-Jun-2003  20:05  5.0.2195.6683      67,760  Clusnet.sys
   19-Jun-2003  20:05  5.0.2195.6683     682,768  Clussvc.exe
   19-Nov-2004  10:26  5.0.2195.7000      99,600  Netman.dll
   19-Jun-2003  20:05  5.0.2195.6604     477,456  Netshell.dll
   19-Jun-2003  20:05  5.0.2195.6683      54,544  Resrcmon.exe
   30-Oct-2004  07:07  5.0.2195.6994   6,140,416  Sp3res.dll
   21-Sep-2003  00:56  5.0.2195.6824      52,496  Wzcdlg.dll
   21-Sep-2003  00:56  5.0.2195.6824      29,968  Wzcsapi.dll
   21-Sep-2003  00:56  5.0.2195.6824      34,576  Wzcsetup.exe
   05-May-2004  21:47  5.0.2195.6920     196,880  Wzcsvc.dll

MORE INFORMATION

You can use the Tlist utility to view a list of services that are running in Svchost.exe. To do this, follow these steps:

Extract the Tlist.exe utility from the Support.cab file in the Support\Tools folder on the Windows 2000 installation CD.
Log on to the computer by using an account that has administrative permissions.
Click Start, click Run, type cmd, and then click OK.
At the command prompt, switch to the folder where you extracted the Tlist.exe utility.
Type tlist -s.

Note Tlist.exe displays a list of active processes. The -s switch shows the list of active services in each process. For more information about the process, type tlist pid.

The following sample Tlist output shows an instance of Svchost.exe that is running the Network Connections service (Netman):

0 System Process 

8 System 

132 smss.exe 

160 csrss.exe Title: 

180 winlogon.exe Title: NetDDE Agent 

208 services.exe Svcs: AppMgmt,Browser,Dhcp,dmserver,Dnscache,Eventlog,lanmanserver,LanmanWorkstation,LmHosts,Messenger,PlugPlay,ProtectedStorage,seclogon,TrkWks,W32Time,Wmi

220 lsass.exe Svcs: Netlogon,PolicyAgent,SamSs 

404 svchost.exe Svcs: RpcSs 

452 spoolsv.exe Svcs: Spooler 

544 cisvc.exe Svcs: cisvc 

556 svchost.exe Svcs: Netman,NtmsSvc,RasMan,SENS,TapiSrv 

580 regsvc.exe Svcs: RemoteRegistry 

596 mstask.exe Svcs: Schedule 

660 snmp.exe Svcs: SNMP

For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates