Description of the Outlook 2003 post-Service Pack 1 hotfix package: November 29, 2004 (890050)



The information in this article applies to:

  • Microsoft Office Outlook 2003
  • Microsoft Office Outlook 2003 with Business Contact Manager

SUMMARY

Microsoft has released the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package for Outlook 2003. This article describes the following information about the hotfix package:

  • Issues that the hotfix package fixes
  • Prerequisites for installing the hotfix package
  • Information about whether you must restart your computer after you install the hotfix package
  • Information about whether the hotfix package is replaced by any other hotfix package
  • Information about whether you must make any registry changes to use one or more of the hotfixes in the package
  • Files that the hotfix package contains

INTRODUCTION

This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated November 29, 2004.

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Issues that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
  • Some messages that you delete do not appear in the Deleted Items folder. This issue occurs when the following conditions are true:
    • You synchronize your e-mail folders on your e-mail server by using Outlook 2003 in cached mode.
    • You delete items in Outlook Web Access or in an instance of Outlook that is not in cached mode.
    • The "Empty Deleted Items Folder" Group Policy is enabled for your user account.
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MORE INFORMATION

Service pack information

This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

The following list contains prerequisites for the hotfix package:
  • The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed. For additional information about Office 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

    842532 Description of Office 2003 Service Pack 1

  • The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with SP1 installed or without SP1 installed. However, we have tested this hotfix more extensively on Office 2003 with SP1 than we have on Office 2003 without SP1. If you install this hotfix on a computer that is running Office 2003 without SP1, some file conflicts might occur. We support this configuration, but we do not recommend it.

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Restart information

You must restart your computer after you apply this hotfix.

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Hotfix replacement information

This hotfix is not replaced by any later hotfix.

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Registry information

You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

The following is the download information.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   30-Nov-2004  05:28  5.0.2919.6304   3,940,384  Office2003-kb890050-enu.exe  

The following is the Microsoft Windows Installer .msp file information.
   Date         Time   Size       File name
   --------------------------------------------------------
   29-Nov-2004  17:14  3,664,896  Olkintlff.msp (Full-file/administrative)
   29-Nov-2004  03:29    429,056  Olkintlop.msp (Optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   22-Apr-2004  18:29  6.5.6980.84       733,888  Cdo.dll
   24-Jun-2004  05:08  11.0.6361.0       116,424  Contab32.dll
   27-Aug-2004  00:47  11.0.6402.0        31,944  Dumpster.dll
   27-Aug-2004  00:48  11.0.6402.0       106,696  Emablt32.dll
   11-Sep-2004  02:17  11.0.6404.0       214,728  Emsabp32.dll
   24-Nov-2004  00:17  11.0.6413.0       703,688  Emsmdb32.dll
   27-Aug-2004  00:48  11.0.6402.0       131,784  Emsui32.dll
   19-May-2004  00:54  11.0.6355.0       778,944  Mapir.dll
   19-May-2004  00:53  11.0.6355.0        30,408  Mlshext.dll
   17-Nov-2004  23:15  11.0.6412.0     1,357,512  Msmapi32.dll
   11-Nov-2004  04:35  11.0.6411.0       717,000  Mspst32.dll
   27-Aug-2004  00:48  11.0.6402.0       653,504  Outex.dll
   11-Nov-2004  04:35  11.0.6411.0     3,057,864  Outllibr.dll
   11-Mar-2004  22:02  11.0.6254.0       279,240  Pstprx32.dll

Additional notes:
  • For additional information about installing this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For additional information about the differences between the two .msp files, see the "Strategies for Updating Office 2003 Installations" topic. To see this topic, visit the following Microsoft Web site:
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REFERENCES

For additional information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


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Modification Type:MinorLast Reviewed:6/5/2006
Keywords:kbHotfixServer kbQFE kbOffice2003SP2fix kbfix kbHotfixRollup kbOffice2003preSP2fix KB890050 kbAudITPRO