GP Fault in WFWG Mail May Suppress Password (89484)


The information in this article applies to:

  • Microsoft Windows for Workgroups 3.1
  • Microsoft Windows for Workgroups 3.11
This article was previously published under Q89484

SYMPTOMS

If you receive a general protection (GP) fault in Windows for Workgroups Mail, neither Mail nor Schedule+ will prompt you for a password until Windows for Workgroups is restarted. This does not apply to Microsoft Mail version 3.0 or Schedule+ version 1.0.

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.1 and version 3.11. We are researching this problem and will post new information here as it becomes available.

MORE INFORMATION

You can reproduce the problem by adding a custom command that calls an inappropriate dynamically linked library (.DLL) in the MSMAIL.INI file in Mail for Workgroups.

Steps to Reproduce Problem

  1. Exit and sign out from Mail.
  2. Edit the MSMAIL.INI file in the WINDOWS directory.
  3. Add the following line to the [Custom Commands] section. This adds the Icon option to the File menu, but references the MORICONS.DLL file incorrectly:

    Icon=3.0;File;$Icon;13;moricons.dll;1;;

    (MORICONS.DLL can be replaced with another DLL such as PBRUSH.DLL; either will cause a GP fault).
  4. Save the MSMAIL.INI file, then restart Mail.
  5. From the File menu, choose Icon. A GP fault appears. Choose the Close button, then choose the OK button.
  6. Mail stops at this point.
  7. Restart Mail. (No password is required.)
  8. From the File menu, choose Exit and Sign Out.
  9. Restart Mail. (No password is required.)
This continues until Windows for Workgroups is restarted.
Modification Type:MajorLast Reviewed:10/12/2003
Keywords:KB89484
©2003 Microsoft Corporation. All rights reserved.