PROTMAN.DOS Hangs Computer with DR DOS Version 6.0 (89411)

The following article contains information on the use of Windows for Workgroups with third-party products or configurations that have not been tested and are not supported by Microsoft.

If the steps or procedures described in this article do not function properly, contact the manufacturer of the third-party product for more information or use a supported configuration.

SYMPTOMS

After you install Windows for Workgroups on a computer using Digital Research's DR DOS version 6.0, PROTMAN.DOS may hang the computer after displaying the message:

Microsoft Protocol Manager version 2.1

NOTE: PROTMAN.DOS is the protocol manager for Windows for Workgroups. It is loaded in the CONFIG.SYS file before the media access control (MAC) driver(s) or any additional protocol(s).

The above message should normally appear briefly, then the startup process should continue.

STATUS

There is no known workaround at this time. For further information, contact Digital Research.

Microsoft can only ensure the stability of Microsoft Windows running on MS-DOS or PC-DOS versions 3.1 or later. Digital Research has released a software update for running Windows with DR DOS. Microsoft neither endorses nor ensures the stability of Microsoft Windows 3.1 running on DR DOS with or without the Digital Research software update.

The DR DOS product included here is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbnetwork kb3rdparty kbprb
KBSubcategory: wfw wfwg