SYMPTOMS
On your Microsoft Windows 2000-based computer, you receive the following Stop error message:
STOP 0x00000050
The Stop error occurs in the Ntfs.sys driver.
If you are running Microsoft Windows 2000 Advanced Server in a server cluster configuration, when the active node receives the error message and fails over to the second node, the second node immediately experiences the same Stop error.
RESOLUTION
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
To install this hotfix, you must be running Windows 2000 Service Pack 3 or a later version.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
26-Oct-2004 09:08 5.0.2195.6993 513,136 Ntfs.sys