Your Windows Server 2003-based or Windows 2000-based computer occasionally becomes unresponsive, and you receive an Event ID 2019 error message in the System log (888928)
The information in this article applies to:
- Microsoft Windows Server 2003, Standard Edition
- Microsoft Windows Server 2003, Enterprise Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
SYMPTOMS After you install McAfee VirusScan Enterprise Version 8.0i,
your Microsoft Windows Server 2003-based or Microsoft Windows 2000-based
computer may occasionally stop responding. You may receive error messages that
are similar to the following in the System log: Event ID 2019 Event Type: Error Event
Source: Srv Event Category: None Event ID: 2019 Date:
Date Time: Time
User: N/A Computer:
Computer Description: The server was
unable to allocate from the system nonpaged pool because the pool was
empty.
For more information, see Help and Support Center at
http://support.microsoft.com. CAUSE This problem occurs because a leak occurs in the system
non-paged memory pool. The pool tags that indicate the location of the memory
leak are McOp and McFN. RESOLUTION To resolve this problem, contact Network Associates to
obtain the Patch 7 for McAfee VirusScan Enterprise 8.0i. For additional
information, visit the following McAfee Web site to see the McAfee Knowledge
Base Article Solution ID KB45505: Microsoft
provides third-party contact information to help you find technical support.
This contact information may change without notice. Microsoft does not
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Modification Type: | Major | Last Reviewed: | 9/22/2006 |
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Keywords: | kb3rdparty kbtshoot kberrmsg KB888928 kbAudITPRO |
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