You receive an "Error reading registry" error message when you try to install Step by Step Interactive Training for Microsoft Office XP (888699)


The information in this article applies to:

  • MSPRESS Microsoft Office XP Step by Step ISBN 0-7356-1294-3
  • MSPRESS Microsoft OfficeXP Professional Step By Step Interactive 3.0
  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer
  • Microsoft Access 2002
  • Microsoft Excel 2002
  • Microsoft FrontPage 2002
  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
  • Microsoft Word 2002
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you try to install Microsoft Office XP Step by Step Interactive Training from the CD, you receive the following error message:

Error reading registry
Software\Microsoft\Microsoft Press Interactive Training

CAUSE

This issue occurs when one of the registry subkeys for Step by Step Interactive Training is damaged.

RESOLUTION

To resolve this issue, follow these steps.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Quit all programs that are running.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click the following subkey in the registry:
    HKEY_LOCAL_MACHINE\software\Microsoft\windows\current version\uninstall\Microsoft Press Interactive Training
  4. On the File menu, click Export.
  5. Name the file OffTrainingBkUp.reg, and then click Save.
  6. On the Edit menu, click Delete, and then click Yes.
  7. Locate and then click the following subkey in the registry:
    HKEY_LOCAL_MACHINE\software\Microsoft\Microsoft Press Interactive Training
  8. On the Edit menu, click Rename, change Microsoft Press Interactive Training to Old Microsoft Press Interactive Training, and then press ENTER.
  9. Quit Registry Editor.
  10. Start Windows Explorer.
  11. Locate the following folder: C:\Program Files\Microsoft\Mspress.
  12. Rename the Mspress folder to OldMspress.
  13. Install Step by Step Interactive Training again.

MORE INFORMATION

For additional information about the versions of Office that include the Step by Step Interactive Training CD, click the following article number to view the article in the Microsoft Knowledge Base:

290531 List of programs included in the Office XP product box

Modification Type:MinorLast Reviewed:4/7/2006
Keywords:kbRegistry kbtshoot kbprb KB888699 kbAudEndUser
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