The Exchange System Manager console may not display the actual public folder limits that are enforced by the Information Store service in Exchange Server 2003 (888608)

SYMPTOMS

When you view the public folder limits on the Exchange System Manager console in Microsoft Exchange Server 2003, the Exchange System Manager console may not display the actual public folder limits that are enforced by the Information Store service.

Note To view the correct public folder limits, use the Pfdavadmin tool. To download the Pfdavadmin tool, visit the following Microsoft site:

http://www.microsoft.com/technet/prodtechnol/exchange/downloads/2003/tools.mspx

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 1 (SP1).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other software updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

File name	File version	File size	Date	Time	Platform
Exadmin.dll	6.5.7233.15	21,672,960	13-May-2005	21:31	x86

MORE INFORMATION

After you apply this hotfix, the Exchange System Manager console displays the actual public folder limits that are enforced by the Information Store services for that particular folder.

However, this hotfix does not enforce these public folder limits in certain situations, such as in the following examples:

New folders may not display the actual public folder limits until you change the public folder limits for that specific folder by using the Exchange System Manager console that is installed with this hotfix.

Note When you install this hotfix, the Exadmin.dll file for the Exchange System Manager console is updated.
Folders may not display the actual public folder limits if one of the following conditions is true:
- You use a method other than the Exchange System Manager console to change the public folder limits. For example, you use WebDAV or MAPI tools to change the public folder limits of a folder.
- You use the pre-hotfix version of the Exchange System Manager console to change the public folder limits of a folder.