You cannot set the Folder Redirection policy setting on a Windows XP SP2-based computer that also uses Group Policy settings to customize Internet Explorer (888254)

RESOLUTION

To resolve this problem, apply the following hotfix, and then follow the instructions to modify the registry.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version         Size     File name
   ---------------------------------------------------------
   06-Dec-2004  21:40  16.0.2900.2575  323,584  Iedkcs32.dll

Registry information

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To enable this hotfix, follow these steps:

1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\

3. On the Edit menu, point to New, and then click Key.
4. Type FEATURE_GPO_BRANDING_WITH_FOLDER_REDIRECTION_KB888254, and then press ENTER.
5. Click FEATURE_GPO_BRANDING_WITH_FOLDER_REDIRECTION_KB888254.
6. On the Edit menu, point to New, and then click DWORD Value.
7. Type *, and then press ENTER.
8. On the Edit menu, click Modify.
9. Type 1, and then click OK.
10. Quit Registry Editor.
11. Restart the computer.

The new entry can have the values 0 and 1. A value of 1 enables the hotfix. A value of 0 disables the hotfix.

As an alternative to the previous steps, you can create a single DWORD entry named "*" and set it to 1. In this case, the fix will be enabled for all processes that are loading Iedkcs32.dll. You can also add the FEATURE_GPO_BRANDING_WITH_FOLDER_REDIRECTION_KB888254 registry subkey, the IEXPLORE.EXE entry, the EXPLORER.EXE entry, and the WINLOGON.EXE entry to the following registry keys:

• HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Main\FeatureControl
• HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Main\FeatureControl

However, you must use a String value instead of a DWORD value in step 6.