FIX: The interchanges in the Retry queue may not be processed when you upgrade a computer that is running BizTalk Server 2002 to BizTalk Server 2002 Service Pack 1 (888134)

SYMPTOMS

When you upgrade a computer that is running Microsoft BizTalk Server 2002 to BizTalk Server 2002 Service Pack 1 (SP1), the interchanges in the Retry queue may not be processed during the time period of 00:00 through 01:00.

However, the interchanges in the Retry queue are processed after 01:00, depending on the retry interval that you specified and on the retry count that remains.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have BizTalk Server 2002 SP1 installed on your computer.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size   File name
   ---------------------------------------------------
   28-Oct-2004  20:18  7,542  Retryqueuehotfix1390.sql

MORE INFORMATION

Installation instructions

To apply this hotfix, follow these steps:

Extract the hotfix file to a location that can be accessed by the computer that hosts the Shared Queue database. For example, extract the hotfix file to a shared network folder.
Log on to the computer that hosts the Shared Queue database by using an account that has administrative rights and permissions. The name of the Shared Queue database is InterchangeSQ.
Click Start, point to Programs, click Microsoft SQL Server, and then click Query Analyzer.
In the Connect to SQL Server dialog box, click (local) in the SQL Server list, and then click OK.
In SQL Query Analyzer, click File, and then click Open.
In the Open Query File dialog box, locate the extracted hotfix files, click RetryQueueHotfix1390.sql, and then click Open.
In SQL Query Analyzer, click InterchangeSQ in the database list.
To test the SQL script, click Parse Query. Then, to run the SQL script, click Execute Query.
Quit SQL Query Analyzer.

Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates