Incorrect version information appears for Windows XP Media Center Edition 2005 (887206)



The information in this article applies to:

  • Microsoft Windows XP Media Center Edition 2005

SYMPTOMS

When you view the version information for Microsoft Windows XP Media Center Edition 2005, the incorrect version number or the incorrect product name may appear. This issue occurs when you use one of the following methods to view the version information:
  • In Windows Explorer, on the Help menu, you click About Windows.
  • On the Desktop, you right-click My Computer, you click Properties, and then you click the General tab.
  • You run the System Information tool, and then you look in the System Summary list.

CAUSE

This issue occurs because the Microsoft Windows XP operating system that is included with Media Center Edition 2005 was not changed to reflect the new version of Media Center.

RESOLUTION

To determine which version of Media Center you have installed on your computer, follow these steps:
  1. On the remote control, press the Media Center button.
  2. Select Settings, and then select General.
  3. Select About Media Center.

    The software version installed will be visible under Software Version.

MORE INFORMATION

Technical support for Media Center

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

Modification Type:MinorLast Reviewed:3/18/2005
Keywords:kbprb kbtshoot KB887206 kbAudEndUser kbAudOEM