The ToolTip for a custom namespace extension shows the mapped file path in the My Places bar of Office 2003 programs (885298)


The information in this article applies to:

  • Microsoft Office Professional Edition 2003
  • Microsoft Office Excel 2003
  • Microsoft Office FrontPage 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office PowerPoint 2003
  • Microsoft Office Publisher 2003
  • Microsoft Office Word 2003
  • Microsoft Office Standard Edition 2003
  • Microsoft Office Student and Teachers Edition 2003
  • Microsoft Office Small Business Edition 2003
  • Microsoft Office Basic Edition 2003
  • Microsoft Office Access 2003
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

If you programmatically add a custom Microsoft Windows Shell Namespace Extension (NSE) to the My Places bar in the Open dialog box or in the Save (Save As) dialog box, the ToolTip may show the mapped file path when you move your mouse pointer over the NSE item in the My Places bar.

CAUSE

This issue occurs for non built-in items in the My Places bar.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003



After you install the service pack, follow the steps that are listed in the "More Information" section of the article to set the ShowDispNameInToolTip registry key and to activate the hotfix.

Hotfix information

A design change has been made to the shared Microsoft Office Library (Mso.dll) to let the ToolTip for your My Places item to show the display name (friendly name) for your custom NSE item.

How to obtain the hotfix

This issue is fixed in the Office 2003 post-Service Pack 1 Hotfix Package that is dated September 13, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

885257 Description of the Office 2003 post-Service Pack 1 hotfix package: September 13, 2004



After you install this hotfix, follow the steps that are listed in the "More Information" section of this article to set the ShowDispNameInToolTip registry key and to activate the hotfix.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Office 2003 Service Pack 2.

MORE INFORMATION

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To activate this hotfix, follow these steps:
  1. Quit your Office 2003 programs.
  2. Click Start, click Run, type regedit in the Open box, and then click OK.
  3. Locate and then click to select the following registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common

  4. On the Edit menu, point to New, and then click DWORD Value.
  5. Type ShowDispNameInToolTip, and then press ENTER.
  6. Right-click ShowDispNameInToolTip, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. On the File menu, click Exit to quit Registry Editor.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbOffice2003SP2fix kbBug kbProgramming kbAutomation kbOffice2003preSP2fix kbfix KB885298 kbAudEndUser kbAudITPRO kbAudDeveloper
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