You receive a "STOP: 0xC0000244 {Audit Failed}" error message if you shut down a Windows 2000 Service Pack 3-based or Service Pack 4-based computer (884889)



The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server SP4
  • Microsoft Windows 2000 Server SP4
  • Microsoft Windows 2000 Professional SP4
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Server SP3
  • Microsoft Windows 2000 Professional SP3

SYMPTOMS

If you shut down a Microsoft Windows 2000 Service Pack 3-based or Service Pack 4-based computer, the computer may stop responding (hang), and you may receive the following error message:
STOP: 0xC0000244 {Audit Failed}
An attempt to generate a security audit failed.

CAUSE

This problem occurs because the Event Log service stops before Windows can write an audit trail entry in the Security event log for the shut down event.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Windows 2000 Service Pack 3 (SP3) or Service Pack 4 (SP4).

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version         Size       File name
   -----------------------------------------------------------
   24-Mar-2004  02:17  5.0.2195.6876     388,368  Advapi32.dll     
   24-Mar-2004  02:17  5.0.2195.6866      69,904  Browser.dll      
   24-Mar-2004  02:17  5.0.2195.6824     134,928  Dnsapi.dll       
   24-Mar-2004  02:17  5.0.2195.6876      92,432  Dnsrslvr.dll     
   24-Mar-2004  02:17  5.0.2195.6883      47,888  Eventlog.dll     
   24-Mar-2004  02:17  5.0.2195.6890     143,632  Kdcsvc.dll       
   11-Mar-2004  02:37  5.0.2195.6903     210,192  Kerberos.dll     
   21-Sep-2003  00:32  5.0.2195.6824      71,888  Ksecdd.sys
   18-Nov-2004  21:26  5.0.2195.7000     513,296  Lsasrv.dll       
   25-Feb-2004  23:59  5.0.2195.6902      33,552  Lsass.exe        
   11-Mar-2004  02:37  5.0.2195.6897     123,152  Msv1_0.dll       
   10-Jun-2004  16:58  5.0.2195.6949     309,008  Netapi32.dll     
   24-Mar-2004  02:17  5.0.2195.6891     371,472  Netlogon.dll     
   24-Mar-2004  02:17  5.0.2195.6896   1,028,880  Ntdsa.dll        
   24-Mar-2004  02:17  5.0.2195.6897     388,368  Samsrv.dll       
   24-Mar-2004  02:17  5.0.2195.6893     111,376  Scecli.dll       
   24-Mar-2004  02:17  5.0.2195.6903     253,200  Scesrv.dll       
   30-Oct-2004  07:07  5.0.2195.6994   6,140,416  Sp3res.dll       
   24-Mar-2004  02:17  5.0.2195.6824      50,960  W32time.dll      
   21-Sep-2003  00:32  5.0.2195.6824      57,104  W32tm.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbWin2000preSP5fix kbfix kbBug kbHotfixServer kbQFE KB884889 kbAudITPRO