The Mailbox Merge Program renames special folders in a mailbox to match the special folder names in a personal folder file when you import messages in Exchange Server 2003 SP1 (884857)

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   03-Aug-2004  02:32  6.5.7232.21       540,672  Exmerge.exe      

Hotfix installation information

After you download and install Exmerge.exe, you must modify the Exmerge.ini file and add the following key to the bottom of the Exmerge.ini file: The following behavior occurs, depending on the value that is set for the RenameSpecialFolders key in the Exmerge.ini file:

• If the RenameSpecialFolders key is not added to the Exmerge.ini file, special folders are renamed to the source folder name during the Exmerge process.
• If the RenameSpecialFolders key is set to a value of 0, the special folders are not renamed.
• If the RenameSpecialFolders key is set to a value other than 0, the special folders are renamed to the source folder name.

To install the hotfix and modify the Exmerge.ini file, follow these steps:

1. Open the folder that the hotfix file was extracted to.
2. Double-click Exchange2003-KB875502-x86-ENU.exe to install the hotfix.
   
   Note This hotfix is named KB875502 and not KB884857.
3. After the hotfix is installed, open the C:\Program Files\Exchsrvr\KB875502 folder.
4. Right-click Exmerge.exe, and then click Copy.
5. Locate and then open the folder that contains the original Exmerge files, such as C:\Program Files\Exchsrvr\Bin, right-click in the folder window, and then click Paste.
6. Right-click Exmerge.ini in the C:\Program Files\Exchsrvr\Bin folder, and then click Open.
7. Scroll down to the bottom of the Exmerge.ini file in Notepad.
8. After the last line, type RenameSpecialFolders = 0.
9. On the File menu, click Save.
10. On the File menu, click Exit.