FIX: Microsoft Message Queuing service (Mqsvc.exe) exhausts its private bytes when the GetPrivateQueuesByMachine function is called (884046)


The information in this article applies to:

  • Microsoft Message Queuing 3.0

SYMPTOMS

Microsoft Message Queuing service (Mqsvc.exe) exhausts its private bytes.

CAUSE

This problem occurs when your Message Queuing client application makes repeated calls to the MessageQueue.GetPrivateQueuesByMachine function. These calls are made to retrieve a list of all private queues on a specified computer. Message Queuing does not have the deletion code that is required to remove the lists of private queues.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Windows Server 2003

Restart requirement

You must restart your computer after you apply this hotfix.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   18-Aug-2004  14:20  5.2.1728.199       77,312  Mqac.sys
   18-Aug-2004  15:22  5.2.1728.199      192,000  Mqads.dll 
   18-Aug-2004  14:21  5.2.1728.199       28,160  Mqbkup.exe 
   18-Aug-2004  15:22  5.2.1728.199        9,728  Mqcertui.dll
   18-Aug-2004  15:22  5.2.1728.199       31,232  Mqdbodbc.dll
   18-Aug-2004  15:22  5.2.1728.199       47,616  Mqdscli.dll 
   18-Aug-2004  15:22  5.2.1728.199       48,128  Mqdssrv.dll 
   18-Aug-2004  15:22  5.2.1728.199       44,544  Mqgentr.dll 
   18-Aug-2004  15:22  5.2.1728.199       28,160  Mqise.dll 
   18-Aug-2004  15:22  2001.12.4720.193   71,680  Mqlogmgr.dll
   18-Aug-2004  14:21  5.2.1728.199       39,424  Mqmig.exe 
   18-Aug-2004  15:22  5.2.1728.199      220,160  Mqmigrat.dll
   18-Aug-2004  15:22  5.2.1728.199      230,400  Mqoa.dll 
   18-Aug-2004  15:22  5.2.1728.199       15,872  Mqperf.dll 
   18-Aug-2004  15:22  5.2.1728.199      777,216  Mqqm.dll 
   18-Aug-2004  15:22  5.2.1728.199      169,472  Mqrt.dll 
   18-Aug-2004  15:22  5.2.1728.199      117,248  Mqrtdep.dll 
   18-Aug-2004  15:22  5.2.1728.199      133,632  Mqsec.dll 
   18-Aug-2004  15:22  5.2.1728.199      508,928  Mqsnap.dll 
   18-Aug-2004  15:22  5.2.1728.199       50,176  Mqupgrd.dll 
   18-Aug-2004  15:22  5.2.1728.199      421,888  Mqutil.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 1.

MORE INFORMATION

To detect this problem, you can use Performance Monitor. Performance Monitor can monitor the value of the Private Bytes counter. The Private Bytes counter is in the Process object for the instance of mqsvc, also known as Message Queuing service.

For additional information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbWinServ2003SP1fix kbWinServ2003preSP1fix kbBug kbfix kbprb kbHotfixServer kbQFE KB884046 kbAudITPRO kbAudDeveloper
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