The Host Integration Server Host Print service may not process the end of LU1 print jobs correctly when the print sessions use a print filter DLL (884023)


The information in this article applies to:

  • Microsoft Host Integration Server 2000
  • Microsoft Host Integration Server 2000 SP1
  • Microsoft Host Integration Server 2004

SYMPTOMS

The Microsoft Host Integration Server 2004 Host Print service may not process the end of LU1 print jobs correctly when the print sessions are configured to use a print filter DLL. You may experience different symptoms depending on the print job and the print filter DLL that is being used. For example, this problem may cause the affected print session to be terminated abnormally, or you may not notice any visible symptoms at all.

CAUSE

If multiple LU1 print jobs are received, the SNA Print service calls the print filter DLL after the end of the first job before the service reopens the print filter at the start of the second job. This behavior only occurs if you choose the Printer language is Hewlett Packard (HP) PCL option.

RESOLUTION

Host Integration Server 2000

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Host Integration Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to obtain the latest service pack for Host Integration Server 2000

Hotfix information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
  Date          Time   Version    Size     File name
   ----------------------------------------------------
   05-Aug-2004  18:09  5.0.0.994   20,752  Msg5250.dll
   05-Aug-2004  18:09  5.0.0.994  250,128  Ppd3270.dll
   05-Aug-2004  18:09  5.0.0.994  139,536  Ppd5250.dll
   05-Aug-2004  18:09  5.0.0.994   49,424  Prmngext.dll
   05-Aug-2004  18:08  5.0.0.994  209,168  Snacfg.dll
   05-Aug-2004  18:09  5.0.0.994   24,848  Snaxlt.dll
   05-Aug-2004  18:09  5.0.0.994  282,896  Winvprt.dll
   05-Aug-2004  18:09  5.0.0.994   57,616  Pdfcomp.exe
   05-Aug-2004  18:09  5.0.0.994   94,480  Snaprint.exe

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

Host Integration Server 2004

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 
   Date         Time   Version     Size     File name
   -----------------------------------------------------
   20-Aug-2004  17:37  6.0.1903.0   29,184  Msg5250.dll
   20-Aug-2004  17:37  6.0.1903.0   39,424  Pdfcomp.exe
   20-Aug-2004  17:37  6.0.1903.0  183,808  Ppd3270.dll
   20-Aug-2004  17:37  6.0.1903.0   93,184  Ppd5250.dll
   20-Aug-2004  17:37  6.0.1903.0   33,280  Prmngext.dll
   20-Aug-2004  17:36  6.0.1903.0  167,936  Snacfg.dll
   20-Aug-2004  17:37  6.0.1903.0   61,440  Snaprint.exe
   20-Aug-2004  17:37  6.0.1903.0   12,288  Snaxlt.dll
   20-Aug-2004  17:37  6.0.1903.0  194,560  Winvprt.dll

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was corrected in Microsoft Host Integration Server 2000 Service Pack 2.
Modification Type:MinorLast Reviewed:6/5/2006
Keywords:kbHotfixServer kbQFE kbHostIntegServ2000preSP2fix kbfix kbbug KB884023 kbAudDeveloper kbAudITPRO
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