You cannot use a scheduled task to install DirectX 9 on a computer that is running Windows Server 2003 or Windows XP (883912)



The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Tablet PC Edition

SYMPTOMS

When you try to use a scheduled task to install Microsoft DirectX 9 on a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP, the DirectX 9 installation does not finish. However, you can use a scheduled task to install Microsoft DirectX 9 if you schedule the task by using the at.exe command or the schtasks.exe command.

CAUSE

This problem occurs because the universal INF files for DirectX are not accepted for an unattended installation on a computer that is running Windows Server 2003 or Windows XP. The installation of files that are not system files is blocked.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date         Time   Version            Size    File name
--------------------------------------------------------------
12-Dec-2002  07:14  6.5.1.900          64,512  Amstream.dll     
09-Jul-2004  11:27  5.3.1.904       1,201,152  D3d8.dll         
09-Jul-2004  11:27  5.3.1.904       1,703,936  D3d9.dll         
12-Dec-2002  07:14  5.0.2180.1        446,224  D3dim.dll        
23-Aug-2001  12:00  5.1.2600.0        436,224  D3dim.xpg
30-May-2003  16:00  5.3.1.902         797,184  D3dim700.dll     
12-Dec-2002  07:14  5.0.2134.1         37,648  D3dpmesh.dll     
23-Aug-2001  12:00  5.1.2600.0         34,816  D3dpmesh.xpg
12-Dec-2002  07:14  5.0.2180.1        591,120  D3dramp.dll      
23-Aug-2001  12:00  5.1.2600.0        590,336  D3dramp.xpg
12-Dec-2002  07:14  5.0.2134.1        364,816  D3drm.dll        
23-Aug-2001  12:00  5.1.2600.0        350,208  D3drm.xpg
12-Dec-2002  07:14  5.0.2135.1         49,424  D3dxof.dll       
23-Aug-2001  12:00  5.1.2600.0         47,616  D3dxof.xpg
09-Jul-2004  11:27  5.3.1.904         292,864  Ddraw.dll        
12-Dec-2002  07:14  5.3.0.900          24,064  Ddrawex.dll      
30-May-2003  16:00  6.5.1.902         132,608  Devenum.dll      
30-Oct-2001  15:10  5.1.2600.881      459,264  Diactfrm.dll     
23-Aug-2001  12:00  5.1.2600.0        467,968  Diactfrm.xpg
30-Oct-2001  15:10  5.1.2600.881       44,032  Dimap.dll        
23-Aug-2001  12:00  5.1.2600.0         44,032  Dimap.xpg
30-Oct-2001  15:10  5.1.2600.881      645,120  Dinput.dll       
29-Aug-2002  10:40  5.1.2600.1106     648,704  Dinput.xpg
30-Oct-2001  15:10  5.1.2600.881      664,576  Dinput8.dll      
29-Aug-2002  10:40  5.1.2600.1106     667,648  Dinput8.xpg
12-Dec-2002  07:14  5.3.0.900          27,136  Dmband.dll       
12-Dec-2002  07:14  5.3.0.900          58,368  Dmcompos.dll     
09-Jul-2004  11:27  5.3.1.904         181,248  Dmime.dll        
12-Dec-2002  07:14  5.3.0.900          33,280  Dmloader.dll     
12-Dec-2002  07:14  5.3.0.900          76,800  Dmscript.dll     
12-Dec-2002  07:14  5.3.0.900          98,816  Dmstyle.dll      
12-Dec-2002  07:14  5.3.0.900         100,864  Dmsynth.dll      
09-Jul-2004  11:27  5.3.1.904         122,880  Dmusic.dll       
12-Dec-2002  07:14  5.3.0.900          28,160  Dplaysvr.exe     
09-Jul-2004  11:27  5.3.1.904         230,400  Dplayx.dll       
12-Dec-2002  07:14  5.3.0.900          77,824  Dpmodemx.dll     
12-Dec-2002  07:14  5.3.0.900           3,072  Dpnaddr.dll      
12-Dec-2002  07:14  5.3.0.900         723,968  Dpnet.dll        
24-Mar-2003  16:00  5.3.0.901          32,768  Dpnhpast.dll     
24-Mar-2003  16:00  5.3.0.901          68,096  Dpnhupnp.dll     
12-Dec-2002  07:14  5.3.0.900           3,072  Dpnlobby.dll     
12-Dec-2002  07:14  5.3.0.900          16,896  Dpnsvr.exe       
12-Dec-2002  07:14  5.3.0.900          19,968  Dpvacm.dll       
12-Dec-2002  07:14  5.3.0.900         381,952  Dpvoice.dll      
12-Dec-2002  07:14  5.3.0.900          80,896  Dpvsetup.exe     
12-Dec-2002  07:14  5.3.0.900         112,128  Dpvvox.dll       
09-Jul-2004  11:27  5.3.1.904          79,360  Dpwsockx.dll     
12-Dec-2002  07:14  5.3.0.900         186,880  Dsdmo.dll        
12-Dec-2002  07:14  5.3.0.900         491,520  Dsdmoprp.dll     
09-Jul-2004  10:03  4.9.0.904          62,976  Dsetup.dll       
11-Aug-2004  17:34  4.9.0.904       2,243,072  Dsetup32.dll     
09-Jul-2004  11:27  5.3.1.904         381,952  Dsound.dll       
12-Dec-2002  07:14  5.3.0.900       1,294,336  Dsound3d.dll     
12-Dec-2002  07:14  5.3.0.900          18,432  Dswave.dll       
12-Dec-2002  07:14  5.3.0.900         602,624  Dx7vb.dll        
30-May-2003  16:00  5.3.1.902       1,189,888  Dx8vb.dll        
15-Dec-1999  07:00  5.0.2180.1         10,064  Dxapi.sys
23-Aug-2001  12:00  5.1.2600.0         10,496  Dxapi.xpg
09-Jul-2004  11:27  5.3.1.904         974,848  Dxdiag.exe       
09-Jul-2004  11:27  5.3.1.904       1,769,472  Dxdiagn.dll      
12-Dec-2002  07:14  4.9.0.904          46,592  Dxdllreg.exe     
09-Jul-2004  11:08  4.9.0.904         472,576  Dxsetup.exe      
12-Dec-2002  07:14  5.3.0.900          18,944  Encapi.dll       
30-Oct-2001  15:10  5.1.2600.881      206,336  Gcdef.dll        
23-Aug-2001  12:00  5.1.2600.0        223,232  Gcdef.xpg
30-Oct-2001  15:10  5.1.2600.881      326,144  Joy.w2k
29-Aug-2002  10:41  5.1.2600.1106     208,896  Joy.xpg
12-Dec-2002  07:14  5.3.0.900         130,304  Ks.sys
12-Dec-2002  07:14  5.3.0.900          12,288  Ksolay.ax
12-Dec-2002  07:14  5.3.0.900         117,248  Ksproxy.ax
12-Dec-2002  07:14  5.3.0.900           4,096  Ksuser.dll       
12-Dec-2002  07:14  1.5.0.50           83,456  L3codecx.ax
12-Dec-2002  07:14  6.5.1.900          34,304  Mciqtz32.dll     
12-Dec-2002  07:14  6.5.1.900         136,192  Mpg2splt.ax
12-Dec-2002  07:14  6.5.1.900          13,312  Msdmo.dll        
12-Dec-2002  07:14  5.3.0.900           7,424  Mskssrv.sys
12-Dec-2002  07:14  5.3.0.900           5,248  Mspclock.sys
23-Aug-2001  12:00  5.1.2600.0          4,608  Mspqm.sys
12-Dec-2002  07:14  5.3.0.900           5,504  Mstee.sys
12-Dec-2002  07:14  6.5.1.900         324,096  Mswebdvd.dll     
30-Oct-2001  15:10  5.1.2600.881       31,744  Pid.dll          
29-Aug-2002  10:41  5.1.2600.1106      31,744  Pid.xpg
12-Dec-2002  07:14  6.5.1.900         173,056  Qasf.dll         
12-Dec-2002  07:14  6.5.1.900         257,024  Qcap.dll         
09-Jul-2004  11:27  6.5.1.904         316,928  Qdv.dll          
09-Jul-2004  11:27  6.5.1.904         470,528  Qdvd.dll         
12-Dec-2002  07:14  6.5.1.900       1,798,144  Qedit.dll        
12-Dec-2002  07:14  6.5.1.900         733,184  Qedwipes.dll     
30-May-2003  16:00  6.5.1.902       1,962,496  Quartz.dll       
30-May-2003  16:00  6.5.1.902       1,962,496  Quartz.w2k
09-Jul-2004  11:27  5.3.1.904          48,512  Stream.sys
12-Dec-2002  07:14  5.3.0.900           4,096  Swenum.sys

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates


Modification Type:MajorLast Reviewed:5/15/2006
Keywords:kbQFE kbfix kbbug kbHotfixServer KB883912 kbAudEndUser