You receive an error message when you try to print a database in Works (883621)


The information in this article applies to:

  • Microsoft Works 7.0
  • Microsoft Works 8.0
  • Microsoft Works Suite 2003
  • Microsoft Works Suite 2004
  • Microsoft Works Suite 2005
  • Microsoft Works Suite 2006

SYMPTOMS

When you try to print a Microsoft Works database in Form Design view, you may receive an error message that is similar to the following:
MSworks database has encountered problem and needs to close.
If you click the link in the error message box, you receive an error signature that is similar to the following:
AppName : wksdb.exe
ModName :  ole32.dll

CAUSE

This problem may occur if one of the following conditions is true:
  • An object in the Form Design view is not a field.
  • An object is corrupted.

RESOLUTION

To resolve this problem, remove the object that is causing the problem. To determine the object that is causing the problem, follow these steps:
  1. Start the Works database module, click View, and then click Form Design.
  2. Right-click an object, and then click Cut.
  3. On the File menu, click Save, and then try to print the file.
  4. If the issue continues to occur, right-click the form, and then click Paste if you want to restore the object that you removed in step 2.
  5. Repeat steps 1 through 4 with other objects on the form until you determine the object that is causing the error.
Modification Type:MajorLast Reviewed:10/25/2005
Keywords:kbtshoot kbprb KB883621 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.