You cannot select a blank value when importing contacts or leads in Microsoft Business Solutions CRM version 1.2 (883086)


The information in this article applies to:

  • Microsoft Business Solutions CRM Sales, when used with:
    • Microsoft CRM 1.2
  • Microsoft CRM 1.2

SYMPTOMS

When using the Import Wizard to import leads or contacts in Microsoft® Business Solutions CRM version 1.2, you cannot use the mouse to map a blank value from the import source to a value in Microsoft CRM on the Map Field Values page of the Import Wizard.

CAUSE

You cannot use the mouse pointer to select a blank value in the drop-down list on the Map Field Values page of the Import Wizard.

RESOLUTION

To select a blank value, use the arrow keys in the drop-down list instead of the mouse pointer.
Modification Type:MinorLast Reviewed:9/8/2006
Keywords:kbMBSMigrate KB883086 kbAudEndUser kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.