You receive a "Lsass.exe access violation in Schannel.dll" error message in Windows Server 2003 (875534)

SYMPTOMS

In certain situations, your Microsoft Windows Server 2003-based computer may unexpectedly stop responding when it uses the Secure Sockets Layer (SSL) protocol. When this problem occurs, you receive a "Lsass.exe access violation in Schannel.dll" error message, and your computer may restart.

Additionally, the following event is recorded in the event log:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Description:
Faulting application lsass.exe, version 5.2.3790.0, faulting module schannel.dll, version 5.2.3790.132, fault address 0x0001f00c.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   02-Aug-2004  17:00  5.2.3790.196      153,600  Schannel.dll

Windows Server 2003, 64-Bit Edition

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   02-Aug-2004  17:08  5.2.3790.196      481,280  Schannel.dll     IA-64
   02-Aug-2004  17:00  5.2.3790.196      153,600  Wschannel.dll    x86