A delay may occur before the contents of a folder are displayed in the Windows Explorer Folders pane in Windows Server 2003 or Windows XP (873414)

SYMPTOMS

Assume the following: In the Folders pane in Windows Explorer, you click a folder that is located on the local hard disk of your Microsoft Windows Server 2003-based or Microsoft Windows XP-based computer. In this scenario, a delay may occur before the folder opens. Therefore, it may take longer than expected for the contents of the folder to be displayed.

If you click the same folder in the main Windows Explorer pane, no delay occurs before the folder opens.

Note The main Windows Explorer pane is on the right side of the Windows Explorer screen.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 or Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit editions

Date         Time   Version       Size       File name
--------------------------------------------------------
31-Aug-2004  22:56  6.0.3790.207  1,395,712  Shdocvw.dll

Windows Server 2003, 64-bit editions

Date         Time   Version          Size    File name
----------------------------------------------------------------
31-Aug-2004  22:56  6.0.3790.207  3,364,864  Shdocvw.dll   IA-64
31-Aug-2004  22:56  6.0.3790.207  1,395,712  Wshdocvw.dll  x86

Windows XP

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   24-Nov-2004  00:02  6.0.2900.2569   1,484,288  Shdocvw.dll