You cannot enter your password to exit hibernation on a Tablet PC (873149)


The information in this article applies to:

  • Microsoft Windows XP Tablet PC Edition
  • Microsoft Windows XP Tablet PC Edition 2005

SYMPTOMS

When you wake Microsoft Windows XP Tablet PC Edition from hibernation, you cannot enter your password through the Tablet PC Input Panel unless you tap the SHIFT key on the Input Panel more than one time. Sometimes, you cannot enter your password at all, and you have to restart the Tablet PC.

CAUSE

This problem occurs when one of the following conditions is true:
  • When you used the SHIFT key on the dock keyboard to enable the Hibernate button in the Turn off computer dialog box, your Tablet PC was docked.
  • You tapped the SHIFT key on the Input Panel to enable the Hibernate button in the Turn off computer dialog box.

When either condition is true, the SHIFT key remains pressed. When you wake the Tablet PC, the key remains pressed, and you cannot tap in your password.

WORKAROUND

To work around this problem, use the physical keyboard on your Tablet PC to type your password. If your Tablet PC does not have a physical keyboard, use an external keyboard to type your password.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:9/3/2004
Keywords:kbpending kbBug kbtshoot kbprb KB873149 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.