A Windows binary performance log file that you convert to a comma-separated variable file does not contain data for multiple instances of a process on a Windows XP-based computer (870991)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
After you convert a Windows binary performance log file (.blg) to a comma-separated variables file (.csv), some of the processes that had multiple instances running when the log was recorded do not contain data. This problem occurs on a Microsoft XP-based computer after you do the following:
  • You use the Save Data As command in Performance to convert the Windows binary performance log file to the comma-separated variables file.
  • You open the comma-separated variables file by using Microsoft Excel.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. 

Date         Time   Version            Size    File name
--------------------------------------------------------------
26-Jun-2004  14:52  5.1.2600.1547     204,288  Sysmon.ocx

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Modification Type:MinorLast Reviewed:6/1/2006
Keywords:kbQFE kbHotfixServer kbWinXPsp2fix kbWinXPpreSP2fix kbfix kbbug KB870991 kbAudITPRO
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