"Stop" error message when you use the MoveMailbox() method to move a mailbox on Exchange Server 2003 (870920)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition

SYMPTOMS

When you try to use the IMailboxStore::MoveMailbox() method to move a mailbox to a mailbox store that is in a recovery storage group, the operation may not be completed. You may receive an error message that is similar to the following from the Microsoft Exchange Server information store:
Stop: An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.

CAUSE

This problem occurs because Collaboration Data Objects for Exchange Management (CDOEXM) does not return an error code when the IMailboxStore::MoveMailbox() method is called to move a mailbox to a mailbox store that is in a recovery storage group.

A mailbox move to a mailbox store that is in a recovery storage group is not supported.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The IMailboxStore::MoveMailbox() method is part of CDOEXM.
Modification Type:MinorLast Reviewed:11/10/2005
Keywords:kbtshoot KB870920 kbAudDeveloper kbAudITPRO
©2004 Microsoft Corporation. All rights reserved.