You receive the "Interface not registered" error message when you try to send or to save an e-mail message to the Drafts folder in Outlook 2002 (870707)


The information in this article applies to:

  • Microsoft Outlook 2002

SYMPTOMS

If you use Microsoft Word as your e-mail editor in Microsoft Office Outlook 2002, and you try to send e-mail messages or to save e-mail messages to the Drafts folder, you may receive the following error message:
Interface not registered
Or, you may experience the following symptoms:
  • You receive an error message.
  • The e-mail message is not sent.
  • The e-mail message is not saved to the Drafts folder.

CAUSE

This behavior occurs if the Ole32.dll file that is located in the %Windir%\System32 folder is not registered correctly in the registry.

RESOLUTION

To resolve this problem, register the Ole32.dll file. To do this, follow these steps:
  1. Click Start, click Run, type the following command in the Open box, and then click OK:

    Regsvr32.exe %Windir%\System32\Ole32.dll

  2. In the RegSvr32 dialog box, click OK.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kberrmsg kbprb KB870707 kbAudEndUser
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