You receive a "Page cannot be displayed" or an "Unexpected error has occurred" error message when you try to send an e-mail by using Microsoft CRM 1.2 Sales for Outlook (870576)
The information in this article applies to:
- Microsoft Business Solutions CRM Sales for Outlook, when used with:
- Microsoft Windows 2000 Professional
- Microsoft CRM 1.2
- Microsoft Business Solutions CRM 1.0
SYMPTOMSWhen you try to save or to send an e-mail by using Microsoft CRM 1.2 Sales for Outlook (the Outlook client) on a Microsoft Window 2000 Professional-based computer, you receive one of the following error messages. Message 1An unexpected error has occurred Message 2Page cannot be displayed You experience these symptoms if following conditions are true:
- You created the e-mail in the Outlook client
- There are more than 2,000 characters in the body of the e-mail
RESOLUTIONMicrosoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article: 904435 Update Rollup 2 is available for Microsoft CRM 1.2
| Modification Type: | Minor | Last Reviewed: | 9/8/2006 |
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| Keywords: | kbMBSemail kbMBSMigrate kbQFE kbHotfixServer KB870576 |
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