PRB: SQL Administrator Hangs When Viewing Error Log on Novell (86582)



The information in this article applies to:

  • Microsoft SQL Server 4.2x

This article was previously published under Q86582

SYMPTOMS

When attempting to view the error log using SQL Administrator for Windows on Novell networks, SQL Administrator displays an hour glass indefinitely. Any further attempts by any other clients to schedule backups and manage statistics generate the following messages:
SQL Monitor is busy with another client; try again later.

SQL Monitor is not started on the server.
This problem occurs only on some Novell systems.

WORKAROUND

Do not use SQL Administrator to view the error log on Novell networks. You can go to the server and view the error log locally. If you receive these error messages, stop and restart the SQL monitor to enable other clients to schedule backups and manage statistics.

Starting with SQL Server version 4.2a, SQL Monitor has a new configuration parameter to set the packet size used when the errorlog is returned to SQL Administrator for Windows. This packet size parameter helps resolve the problem with viewing the errorlog over a Novell Network from SQL Administrator for Windows.

To set the parameter when starting SQL Monitor from the command line, use the /E parameter:

sqlmontr /P /E500


To set the parameter when starting SQL Monitor using the NETSQL command, use the parameter /LOGSIZE:

netsql start sqlmonitor /PASSWORD= /LOGSIZE=500


The log size can range from 10 to 30720 (4096 is the default) bytes. Testing indicates that a value of 500 works well on a Novell network.

Modification Type:MajorLast Reviewed:3/16/1999
Keywords:kbnetwork KB86582