Norton Anti-Virus 2.0 Requires Updated Driver (86190)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q86190

SYMPTOMS

Using Symantec's Norton Anti-Virus version 2.0 (dated 12/21/91) with Microsoft Windows operating system version 3.1 causes the entire system to restart when you press CTRL+ALT+DEL from an MS-DOS command prompt or from MS-DOS-based applications in 386 enhanced mode.

RESOLUTION

Obtaining an updated VNAVD.386 file from Symantec corrects this problem.

MORE INFORMATION

VNAVD.386 is a virtual device driver located in the Windows SYSTEM subdirectory.

The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB86190
©2003 Microsoft Corporation. All rights reserved.