Annotations may not appear immediately when you add annotations in Live Meeting on a portable computer (842944)


The information in this article applies to:

  • Microsoft Office Live Meeting

SYMPTOMS

When you add annotations in Microsoft Office Live Meeting on a portable computer, the annotations may not appear immediately and the computer may briefly stop responding (hang).

CAUSE

This problem may occur if the video driver on the portable computer has the hardware acceleration setting set to Full. Some portable computers use a video driver that is intended to optimize some programs, but this affects video performance and the clarity of rendering graphics.

RESOLUTION

To resolve this problem, reduce the hardware acceleration setting for the video driver. To do this, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. On the Settings tab, click Advanced.
  4. On the Troubleshoot tab, move the hardware acceleration slider control to one notch left of Full.

    Note The following message is the description for this position:Disable cursor and bitmap accelerations. Use this setting to correct problems with the mouse pointer, or to correct problems with corrupt images.
  5. Click Apply, and then click OK two times.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MinorLast Reviewed:8/6/2004
Keywords:kbtshoot kbprb KB842944 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.