An e-mail message that is sent from the Project Center of Entourage 2004 does not appear in the Sent Items folder of a Hotmail account (842886)


The information in this article applies to:

  • Microsoft Entourage 2004 for Mac

SYMPTOMS

When you use a Microsoft Hotmail account to send an e-mail message from the Project Center of Microsoft Entourage 2004, the following behavior occurs:
  • The e-mail message is missing from the Project Mail view.
  • The e-mail message is moved to the Deleted Items folder instead of to the Sent Items folder, as expected.

WORKAROUND

To work around this behavior, follow these steps:
  1. Start Entourage.
  2. Click Mail, and then click Deleted Items in Folders My Computer.
  3. Drag the project related e-mail message to the Sent Items folder.

    Note Project Mail view now displays the sent e-mail.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:6/16/2004
Keywords:kbnofix kbprb KB842886 kbAudEndUser
©2004 Microsoft Corporation. All rights reserved.