You receive an "Invalid File Format" error message in Windows Media Player (842183)

RESOLUTION

To resolve this issue, follow these steps in the order that they are presented. After each step, test to determine if the issue is resolved.

Note Windows Media Player does not support playing every kind of media file that is currently available. However, Windows Media Player supports the most common kinds of media files. Make sure that Windows Media Player supports your media file kind. If your media file is not a supported, do not follow the steps after step 1. If Windows Media Player does not support the file format that you are using, contact the distributor of the file to inquire about the availability of a viewer for the file.

Step 1: Verify that Windows Media Player supports the file format that you are using

Windows Media Player supports the file formats in the following list:

• Windows Media formats: .asf, .asx, .avi, .wav, .wax, .wma, .wm, .wmv
• Moving Pictures Experts Group (MPEG) formats: m3u, mp2v, .mpg, .mpeg, .m1v, .mp2, .mp3, .mpa, .mpe, mpv2
• Musical Instrument Digital Interface (MIDI) formats: .mid, midi, .rmi
• UNIX File formats: .au, .snd

Note Windows Media Player does not support playing files in the .avi files that are created by using the Microsoft MPEG4v3 codec. The file must be encoded again by using the original source in a supported format such as the .asf format. To do this, you can use the Windows Media tools. For additional information, visit the following Microsoft Web site:If you have access to the original source, contact the creator of the file and request that the creator convert the file to a kind that Windows Media Player supports. Microsoft supports MPEG4v3 files in .asf streaming format only. These files are not supported in an .avi file.

If you receive the error message that this article describes and are using a file format that Media Player supports, go to Step 2.

Step 2: Verify that you can play a media file that uses the same file name extension

Verify that you can play a media file that uses the same file name extension as the file that you were playing when you received the error message.

For additional information, and for samples of the kinds of files that Windows Media Player 7 supports, click the following article number to view the article in the Microsoft Knowledge Base: If the other file plays correctly, the original file that you were trying to play may be damaged. If you receive an error message when you play both the files, go to Step 3.

Step 3: Reinstall Windows Media Player

Remove Windows Media Player, restart the computer, and then reinstall Windows Media Player.

To remove Windows Media Player, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. On the Install/Uninstall tab, click Microsoft Windows Media Player in the list of installed programs, and then click Add/Remove.
4. When you are prompted to confirm the removal, click Yes.

Note This procedure for removing and reinstalling Windows Media Player works only if you are using the latest version of the player. This option is not available in Microsoft Windows XP. To download the latest version of Windows Media Player, visit the following Microsoft Web site:If the problem still occurs, go to Step 4.

Step 4: Install the latest version of Microsoft DirectX

For additional information about troubleshooting and installing DirectX, click the following article numbers to view the articles in the Microsoft Knowledge Base: If the problem still occurs after you install the latest version of Microsoft DirectX, go to Step 5.

Step 5: Verify that you are using the correct codec

Verify that you are using the correct codec for the media file that you are trying to play.

For additional information about verifying, installing, and troubleshooting audio codecs, click the following article numbers to view the articles in the Microsoft Knowledge Base: If you are using the correct codec, go to Step 6.

Step 6: Modify the registry

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Verify that the following registry key and its associated values exist:Note This registry key is one path. It has been wrapped for readability.

This key should have the following value name and value data information:If this key does not exist, you must create it. To create the key, follow these steps:

1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following key in the registry:

   HKEY_CLASSES_ROOT\CLSID\{DA4E3DA0-D07D-11d0-BD50-00A0C911CE86}\Instance

3. On the Edit menu, point to New, and then click Key.
4. Type {083863F1-70DE-11d0-BD40-00A0C911CE86}, and then press ENTER.
5. On the Edit menu, point to New, and then click String Value.
6. Type CLSID, and then press ENTER.
7. On the Edit menu, click Modify.
8. Type {083863F1-70DE-11d0-BD40-00A0C911CE86}, and then click OK.
9. On the Edit menu, point to New, and then click String Value.
10. Type FriendlyName, and then press ENTER.
11. On the Edit menu, click Modify.
12. Type DirectShow Filters, and then click OK.
13. On the Edit menu, point to New, and then click DWORD Value.
14. Type Merit, and then press ENTER.
15. On the Edit menu, click Modify.
16. Type 600000, and then click OK.